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Knowledgebase : Returns & Exchanges
     
We will cheerfully comply with your request provided you meet the return criteria. Refunds are processed once your return has been received and processed by our distribution department. Please note that we do not refund shipping costs. In addition, yo...
If you want to make an even exchange for size or color, you can opt for our store credit voucher. We will promptly process your return and issue you store credit as soon as you provide us with a verifiable tracking number. Store credit vouchers inc...
To exchange an item you purchased, simply complete the returns process [1]. After submitting the returns application, you will receive a store credit by e-mail which you can then use as payment for any item you select from the online store. Links: ---...
To submit a return, please follow the steps below: 1. Log into your account. (In order for you to log into your account, please refer to the order confirmation email that you received when you first placed your order. You will find 'My Account' icon...
We apologize if you are experiencing problems with the automated returns form. In order to issue you a return number, please submit a ticket [1] including the following information: * Your order number and name * The items you are returning (i...
Jersey material does need particular care when being cleaned, and we give specific instructions on the website and the garment tag; these include not placing in a hot wash, nor using a dryer. You may find that you are able to bring some stretch back in...
We would really appreciate it if you could take some time to let us know about the items you purchased, and why you found them unsuitable. If you found them to be on the small 'or large' side, could you perhaps let us know your measurements, so that we...
Occasionally, items that we believed were in stock when you placed your order are sold out when your order is packed for shipment. We apologize for this. When this happens, we send an e-mail to notify you and explain your options. If you did not receiv...
Our garments undergo a strict and thorough quality control process. However, occasionally, an imperfect item will slip through or become damaged during handling and be shipped out. We sincerely apologize for this. If you have received a defective it...
At SHUKR, we want to make your exchange or return as easy as possible. Conditions for Returns: 1. Item is not worn outside of the house 2. Item is in its original new condition 3. Item is not washed 4. Item is in original packaging and has all...
This chart allows you to compare and contrast between store credit and refunds, so that you can make the choice that is best for you. Store Credit (Exchange) REFUND PRICE GUARANTEE Yes No SHIPPING INCLUDED Yes No CAN ...
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