Knowledgebase: Returns & Exchanges
Do you issue store credit for returned items?
Posted by on 21 April 2013 01:50 PM

When returning items you have the option of choosing store credit or a refund. By default, we issue store credit because of the benefits this has over refunds, like entitling you to free return shipping.

  • Your store credit works the same way as cash.
  • You can use the credit in conjunction with any special discounts or promotional sales that may be offered.
  • Store credit does not expire.
  • Store credit can also be refunded in cash for up to 6 months after it is issued; after that, it can only be used for SHUKR product purchases.
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