Knowledgebase: Placing Your Order
Can you mark the packing list to say gift or lower the value for customs
Posted by on 18 April 2013 05:50 PM

Sometimes, customers who are ordering internationally ask if we can mark the packing list to say that the parcel contains a gift, or if we can change the value of the contents so that customs charges will be less.

Fortunately, for many countries SHUKR pays all the customs duties for our customers who place orders from our site. Please note, that if you are ordering from one of the following locations, SHUKR will NOT be able to reimburse your customs charges, and you are responsible for paying all customs fees: Africa, South America, Central America, Mexico, Kazakhstan, Bangladesh, Turkey, Pakistan and Bosnia.

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