We will cheerfully comply with your request provided you meet the return criteria. Refunds are processed once your return has been received and processed by our distribution department. Please note that we do not refund shipping costs.

When returning items you have the option of choosing store credit or a refund. By default, we issue store credit because of the benefits this has over refunds, like entitling you to free return shipping. * Your store credit works the same way as ca...

To exchange an item you purchased, simply complete the returns process [1]. After submitting the returns application, store credit will be added to your account, which you can then use to pay for any item you select from the online store. Links: -----...

We apologize if you are experiencing problems with the automated returns form. In order to issue you a return number, please submit a ticket [1] including the following information: * Your order number and name * The items you are returning (i...

Jersey material does need particular care when being cleaned, and we give specific instructions on the website and the garment tag; these include not placing in a hot wash, nor using a dryer. You may find that you are able to bring some stretch back in...

We would really appreciate it if you could take some time to let us know about the items you purchased, and why you found them unsuitable. If you used the appropriate size charts and garments measurements when placing your order, but found the items to...

Occasionally, items that we believed were in stock when you placed your order are sold out when your order is packed for shipment. We apologize for this. When this happens, we send an e-mail to notify you and explain your options. If you did not receiv...

Our garments undergo a strict and thorough quality control process. However, occasionally, an imperfect item will slip through or become damaged during handling and be shipped out. We sincerely apologize for this. If you have received a defective it...

At SHUKR, we want to make your exchange or return as easy as possible. Conditions for Returns: 1. Item is not worn outside of the house 2. Item is in its original new condition 3. Item is not washed 4. Item is in original packaging and has all...

When returning items you have the option of choosing store credit or a refund. By default, we issue store credit because of the benefits this has over refunds, like entitling you to free return shipping. Your store credit works the same way as cash....