06 Sep 2010 
Support Center » Knowledgebase » I live in Canada. Which site do I order from?
 I live in Canada. Which site do I order from?
Solution

Canadian residents should  now order from SHUKR Canada:  www.shukr.caOrders placed from SHUKR Canada will not be subject to customs fees and will be delivered via DHL which provides tracking information.  Please visit http://www.shukr.ca/shipping.aspx for rates other information.

You may still order from our US site.  However, before you order, we want you to be aware of issues that can arise with Canadian shipments made via our US site.  Shipping to Canada carries a flat rate of $19.95 US.  Canadian orders generally arrive within 10 days of shipping.  However, the USPS no longer provides tracking numbers for this delivery service. 

Please be aware that your order may be subject to customs fees and duty taxes imposed by the Canadian government.   SHUKR is not responsible for any customs duties charged and so these fees, if imposed, must be paid by you.  Please see www.thefinalcost.com to get an estimate on how much, if any, your customs and duty taxes will be.

Some customers also experience long delays (sometimes as long as a month) due to the package being held by customs.  Again, SHUKR has no control over these delays.  Please contact your local Customs office for more information.



Article Details
Article ID: 6
Created On: 31 Dec 2007 01:15 AM

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