Knowledgebase: Sizing
Your sizes don’t fit me - can I have an item tailor-made to suit my measurements?
Posted by on 21 April 2013 06:43 PM

Yes, we offer two types of customization to the lengths of our products:

  1. We can shorten the length (and sleeves) of any item, providing there is not a design feature at the bottom that prevents it from being shortened.
  2. We can also make some items with increased length. These are our backorder items which we manufacture according to customer order. You can identify our backorder items by seeing if there is a note on the product page which says: Note: This product requires 3 working days processing time before it is shipped.

If you would like a customized alteration then please leave a comment during the checkout process, mentioning the details of what you would like done. You will have the opportunity to leave the comment at the final Order Review stage of the checkout process, just before you place the order.  

Please make sure to refer to our Garment Measurement charts on each product page to see the exact measurements of the garment itself. Follow the instructions to take the measurements of a similar product you already own in order to confirm that you are selecting the right size and to see what customized alterations in length you will require.

 

Please note that customized items take 3 days to process, cost $10 for the amendment, and have a no-return policy.

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